You can sign up for an Eagle postpaid plan by visiting any ONE store or applying online via the website - www.onecomm.gy/applynow

ONE offers several postpaid plans, including the Eagle, Eagle More, EaglePrime, Eagle Premium, and Eagle Elite plans. Each plan comes with differentdata, minutes, and text allowances. (Replace with editable table)

To apply for a postpaid service, you need to walk with the undermentioneddocuments

• Proof of identification - driver’s license, passport or ID card
• Proof of billing address (such as utility bills or bank statements)

You can check your usage and balance in real-time using the MyOneComm App or by dialing *100# on your mobile phone

You can pay your postpaid bill via the Mobile Money Guyana (mmg+) app, at any mmg+ agent, your local online bank and at any ONE Retail store orthrough other payment methods listed on the ONE website

If you experience issues with your mobile data, you can try switching your phone to airplane mode for 10 seconds and then back to network mode.Ensure your APN settings are correctly configured, if these steps don’t workyou can either visit the office or reach out to customer care

Yes, some Eagle plans include voice and data roaming to specific countries. Check your plan details to see if roaming is included.

You can contact ONE customer support by dialing 0663 from your mobile phone or through the support section on the ONE website

If you exceed your data limit, you will be charged at a rate of $0.005 per KB for out-of-bundle data usage

Postpaid plans include larger data allowances and provide the convenience of automatic billing. It removes the need to recharge and provides customers with preferred pricing on handsets.

Unlimited ONE minutes and texts include calls and texts to ONE mobilenetwork, ONE Fixed Wireless and GTT landline

Eagle Prime, Premium, and Elite plans include voice and data roaming to West Indies Cricket countries, USA, and Panama

The West Indies Cricket countries include:

• Anguilla
• British Virgin Islands
• Barbados
• Dominica
• Cayman Islands
• Jamaica
• Grenada
• St. Kitts & Nevis
• Montserrat
• St. Vincent & the Grenadines
• St. Lucia
• Trinidad & Tobago
• Turks & Caicos Islands
• Bahamas
• Antigua & Barbuda

To benefit from the free roaming, customers need to connect to the followingproviders. Flow/C&W, bMobile, BTC, T-Mobile

Yes, you will be charged for your usage if you connect to the incorrect roamingpartner

Unfortunately, postpaid plans do not allow add-ons, however you can switchto any of the other plans which include roaming e.g Prime, Premium and Elite

Suriname, Canada and Brazil are not included in the free roaming countries. Roaming charges will be incurred in these regions

Bills for postpaid mobile accounts are generated between the 1st and 2nd day of every month. The bill includes all charges incurred in the previous month

Ensure your handset is configured with the correct APN for data use. Ifneeded, switch your phone to airplane mode for 10 seconds and then backto network mode.

• You can reach out to the ONE support team via their website, engage in livechat, or visit the nearest store for face-to-face assistance.
• For more details, you can visit the ONE Postpaid Plans page.