With One Fibre
Fastest Fibre speeds and the widest coverage in Guyana
Keep your existing landline number and get unlimited On Network calls
Fibre installation takes up to 72 hours from successful application submission.
*Note that rental charge of GYD$400 VAT Inc. is applicable on all Fibre plans.
Keep your existing landline number
Get thousands of minutes & pay less for calls
Enjoy high speed internet
Save $20,000 with Free Installation
Free equipment replacement, transfer or upgrade on all Fibre sign-ups
Coverage Areas
Hydronie
Bushy Park
Orangestein
Ruby
Good Hope
Le Destin
Greenwich
Philadelphia
Tuschen de Vrienden
Zeelugt
De Kinderen
Met-en-Meerzorg
De Willem
Uitvlugt
Stewartville
Leonora
Edinburgh
Anna Catherina
Cornelia Ida
Hague
Den Amstel
Vreed-en-hoop
Klein Pouderoyen
Malgre Tout
Versailles
Goed Fortuin
Schoonord
Onderneeming
Westminister
La Grange
Meer Zorgen
Nismes
Toevlugt
La Retraite
Bagotville
Amelia Ward
Mckenzie
Retrieve
Wismar
Christianburg
Burnham
Golden Grove
Farm
Vreeden Rust
Herstelling
Covent Gardens
Eccles
Peters Hall
Providence
Ramsburg
Little Diamond
Diamond Housing Scheme
Sage Pond
Profit
Henry
Mocha Arcadia
Windsor Estates
Rome
Ruimveldt
Houston
Mc Doom
Bagotstown
D' Aguiar 's Park
Perseverance
Green Acres
Nandy Park
New Providence
Republic Gardens
Republic Park
Bel Air
Albouystown
Pattensen
Lilendaal
Turkeyen
Cummings Lodge
Charlestown
Sophia
La Penitence
West La Penitence
Northeast La Penitence
Lilliendaal Section A and Section E
Alberttown
Alexander Village
Bel Air Gardens
Bel Air Park
Bel Air Springs
Belvoir Court
Bourda
Campbellville
Century Palm Gardens
Cummingsburg
Durban Backlands
East Ruimveldt
Guyhoc Gardens
Guyhoc Park
Hadfield
Industrial Estate
Kingston
Kitty
Lacytown
Lamaha Gardens
Lamaha Park
Lamaha Spings
Lodge
Mandela Avenue
Meadow Bank
Meadowbrook Gardens
Newburg
Newtown Kitty
North Cummingsburg
North Ruimveldt
North Sophia
Queenstown
Riverview
Robbstown
Roxanne Burnham Gardens
South Cummingsburg
South Ruimveldt
South Ruimveldt Gardens
South Ruimveldt Park
Stabroek
Stevedore Housing Scheme
Surbryanville
Tucville
Werk-en-Rust/ Newburg
West Ruimveldt
Wortmanville
Sophia Section C
Sophia Section D
Cummings Park
Industry
Goedverwagting
Sparendaam
Plaisance
Better Hope
Brothers
Montrose
Felicity
La Resouvenir
Vryheid's Lust
Success
Chateau Margot
La Bonne Intention
Beterverwagting
Mon Repos
De Endragt
Good Hope
Two Friendship
Nog Eens
Lusignan
Annandale
La Reconnaince
Buxton
Friendship
Vigilance
Bladen Hall
Strathspey
Coldigen
Enterprise
Elizabeth hall
Bachelor Adventure
Paradise
Foulis
Hope
Enmore
Haslington
Golden Grove
Nabacalis
Cove & John
Victoria
Belfield
Nogten Ziul
Atlantic Gardens
Atlantic Ville
Blygezight
Courida
Dazzel Housing Scheme
Enterprise Garden
Enterprise Hymac Scheme
Happy Acres
Melanie North
Melanie South
Martyrs Ville
Non Pariel New Housing Scheme
Oleander Gardens
Pigeon Island
Shamrock Gardens
Good Hope
Helena No.2
Helena No.1
Belmont
Supply
Vereeninging
Gorchum
Belvidere
Manilla
La Jeanette
Klyzenaat
Regenback
Bath
Waterloo
Woodley Park
Woodlands
Friends Retreat
Mahaica
Adelphi
Mt Sinai
Cumberland
No.3
Palmyra
No.5
Prospect
No.7
Lewis Manor
No.11
Hermitage
Susannah
Bohemia
Kendalls
Warren
Dun Robin
Industry
Ordnance Fort Lands
Sheet Anchor
Lochaber
No. 4
Canefield Settlement
No. 39 Gibraitar
No. 0
No.1
No.2
No. 6 Nigg
No. 39 Gibraitar
Williamburg
Rose Hall
Port Mourant
Whim
Lancaster
Liverpool
Manchester
Ulverston
Bloom Field
Letter Kenny
Tain
Clifton
John
Alness
Salton
Hogstye
No. 29 Maida
No. 30 Kilmarnock
No. 31 Philipai
No. 32 Cramarty
No. 33 Wellington Park
No. 34 Tarlogie
No. 35 Macedania
No. 36 Neville
No. 37
No. 38 Kiltairn
No. 39 Eversham
No. 40 Dingwall
No. 41 Java
No. 43 Jappa
No. 48
No. 49
No. 50
No. 51
No. 52
No. 53 Union
No. 54
No. 55
No. 56
No. 57
No. 58
No. 59
No. 60
No. 61
No. 62
No. 63 Benal
No. 64 Babylon
No. 65 New Market
No. 66
No. 78 Mary & Elize
No.79
Here for support
We are here to help and support.
FAQs
Fibre+ Voice is a high-speed internet and telephone service delivered over a 100% Fibre optic network. With this service, our customers will enjoy faster internet speeds, easy connectivity for multiple users, greater reliability, and added security with crystal clear telephone calls.
The Fibre+ Voice plans provide customers with a Fibre internet and voice solution in ONE affordable package. New and existing Fibre customers can access this voice and data solution.
- Unlimited Fixed On-NET talk.
- Increased flexibility with bundled packages
- Great savings with lower cost per call each month.
- Crystal clear call quality
- 3 FREE calling features included in every plan:
- Call waiting
- Caller ID
- 3-Way Calling
- Keep your existing home phone number when you upgrade to any ONE Fibre+ Voice Plan
New or existing DSL/ Landline customers can check the “Current Service Areas” tab to know if it is a Fibre area.
Free monthly minutes are only valid for calls to ONE landlines and existing Fibre numbers.
Installation is FREE, there is no installation fee.
Yes, you will be able to retain your existing landline number.
ONE will provide landline phones to customers who currently do not have an existing landline. Also, to Customers with landline phones that’s damaged. All FREE at cost.
Each ONE Fibre modem can accommodate a maximum of two (2) voice lines.
Equipment rental is a nominal fee of GY$400 charge per month. This charge covers the initial delivery and setting up of each customer’s premises equipment (Fibre Box) and WIFI. In part, it includes any future upgrades and/or replacement of the Fibre Box and WIFI.
ONE Fibre+ service comes with Unlimited Fixed ON-NET talk, this means FREE calls to any GTT landline or Fibre numbers. Calls outside of these, will incur rates below:
Your bills are available through any of these channels:
· EBilling – Sign up for eBilling insert new web link
· Whatsapp – Sign up for Whatsapp here: insert new web link · ONE Mobile App (iOS and Android)
DSL or Landline customers can check the “Current Service Areas” tab to know if it is a Fibre area. You can also call 0FAS (0327) for eligibility information.
· The ONE mobile app (iOS and Android)
· MyAccount
· Mobile Money Guyana (mmg+)
· ONE Retail Stores or Bill Payment Agents
· Website - Live Chat ·
WhatsApp Number: 592-640- CHAT (2428) ·
Customer Experience Email: customerexperience@gtt.co.gy
· Call Centre on 0488
Will provide landline phones to customers who currently do not have an existing landline.
Also to Customers with landline phones that’s damaged.
Each Fibre modem can accommodate a maximum of two (2) landlines.
Fibre+ service comes with 500 to 5000 complimentary minutes to Fibre and Landline services after which the customer will incur standard calling rates below:
| Landline Rates | Fibre Rates | Fibre+ Voice rates | |||
|---|---|---|---|---|---|
| Off-Peak | On-Peak | Off-Peak | On-Peak | ||
| Landline | $0.88 | $14.00 | $0.40 | ||
| Intra-Exchange | $0.80 | $0.40 | |||
| Inter-Exchange - Zone A | $3.30 | $2.20 | |||
| Inter-Exchange - Zone B | $4.40 | $3.30 | |||
| Inter-Exchange - Zone C | $5.50 | $4.40 | |||
| Fibre (SIP) Line | $7.00 | $2.50 | $0.40 | ||
| $12.00 | $18.00 | $12.00 | |||
| ILD | SAME RATES | ||||
Your bills are available in three locations:
Live Chat: onecom.gy/livechat
WhatsApp Number: 592-640- CHAT (2428)
Customer Experience Email: CustomerExperience@OneCommGroup.com
Call Centre on 0488